Qudsi Sweets

I managed a sweets and nuts store, overseeing daily operations, leading a team, and ensuring every customer interaction was as enjoyable as our treats.

Feb 16 - Sep 2019

Helping my dad run Qudsi Sweets was an adventure that involved multitasking and learning on the go. With over 500 customer interactions daily, I took on everything from managing sales to solving last-minute inventory hiccups. I also managed a team of six employees, delegating tasks like restocking shelves and working with customers to keep things running smoothly. Whether behind the register or chatting with customers on the floor, I ensured every experience was as sweet as our treats.

Some of my favorite moments came from interacting with customers. Every conversation was like a little nugget of wisdom, with customers sharing stories or simply brightening my day. Working at Qudsi Sweets gave me hands-on experience in running a business, honing my management, customer service, and sales skills while also helping me improve efficiency and business strategy. Every day came with its own set of challenges, but the lessons I learned were invaluable. It was always worth it to see the smiles our sweets brought to the community.

Business Management: Gained hands-on experience running daily operations, ensuring smooth workflows, and improving business efficiency.
Customer Service: Managed over 500 daily customer interactions, providing excellent service and building lasting customer relationships.
Team Leadership: Supervised and allocated tasks to a team of six employees, ensuring responsibilities were met effectively.
Sales Skills: Developed strategies to boost sales while delivering a positive customer experience.
Problem-Solving: Managed unexpected challenges, from inventory issues to customer requests, keeping the store running seamlessly.
Inventory Management: Oversaw restocking and product organization to maintain smooth operations.
Time Management: Balanced multiple responsibilities efficiently, from managing the register to resolving customer inquiries.
Communication: Strengthened interpersonal skills by engaging with diverse customers and employees.
Adaptability: Adjusted quickly to new challenges, ensuring customer satisfaction and operational success.
Business Strategy: Developed insights into retail strategy and operational improvements through hands-on experience.

Successful Operations Management: Ensured smooth daily operations while managing over 500 customer interactions.
Team Leadership Success: Led a team of six employees, fostering collaboration and efficiency in the workplace.
Customer Satisfaction: Built positive customer relationships, enhancing their experience through engaging interactions.
Operational Improvements: Identified and implemented strategies that improved business efficiency and streamlined operations.
Personal Growth: I gained valuable skills in business management, sales, and customer service, which continue to benefit my professional journey.

Qudsi Sweets

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